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Positive (Kitchen) Reinforcement: Skylands Services, Inc.

There are too few supportive posts on the internet, and on this website, so in an effort to spark some joy and support local businesses I’m going to try to do better in highlighting what’s good in this world, and in particular what’s good in the Capital Region. To that end, there’s Skylands Services, Inc., the guys who did our kitchen remodel a few years ago. We were thrilled with what they did with the space, transforming our divided dining room and kitchen area into an open-space concept, and turning a terribly outdated kitchen into a usable and enjoyable place of function and fun. The proper set-up works wonders for those of us still learning how to cook. (Our granite peninsula is also the ideal meeting place for every type of party one can throw.) A look at the before and after of the rooms can be seen fully here, and ever since then I’ve been meaning to write a post extolling the virtues of Skylands Services. When I received an e-mail alerting me to their revamped website, it seemed the perfect time for this belated post. 

While attending Ithaca College in the late 1990s, two friends Gregg Pidgeon and John Walston, shared a passion for home improvements.  They both spent summers during high school and college working on separate construction crews and in customer’s homes performing home improvements.  Together, they had a vision that home improvements were about experiences and relationships instead of mere projects.  They were driven to offer a customer experience unique to the home improvement industry.  In 2004, they established Skylands Services, Inc.

Gregg and John believed that the industry was flooded with bad reputations and known for such things as poor communication, poor or inadequate craftsmanship and sloppy work spaces.  They created Skylands Services, Inc. to pursue their passion in a way that would buck the negative industry trends.  They believed that a home improvement project should be a pleasurable experience for customers and not a nightmare.  Over a decade later, their vision remains the same and they have a strong reputation built on delivering customer satisfaction. 

​​Our Philosophy

Skylands Services, Inc. focuses on putting the customer first.  We believe you should always feel at home in your home, even during a home improvement project.  This philosophy drives our company and allows us to provide high quality services with lasting customer relationships.  We understand that your project may be a disruption in your home and lifestyle, so we go out of our way to work efficiently without intruding on adjacent spaces. 

We employ a skilled and presentable labor force with years of experience in the construction trades.  All of our employees are trained on the principles and beliefs that have built the foundation for customer satisfaction for over fourteen years.  We would love the opportunity to provide you with your next home improvement experience.   

In our personal experience, the employees were all wonderful, and either Gregg or John was usually on-site – a refreshing change of pace when certain companies are out of contact or touch once a project begins. Estimates were accurate, time-frames were kept, and communication was always open. While renovations can be stressful, painful events, Skylands made it almost enjoyable. If you have any sort of renovation project in mind, check them out.

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