This isn’t some set piece from ‘Wicked’ – it is the eerie way the lighting looked for our local Macy’s building at Colonie around dusk the other night. A visit to the mall – an increasingly rare expedition for someone who once made the mall his home many, many years ago – is what prompted this negative post. It does appear as though in-person retail shopping is falling by the wayside, based on the dwindling stock and questionable customer service in a store like Macy’s.
On this recent visit, the floor was more apparent than ever. That sounds ridiculous to say, but I never used to notice the floor in any department store because it was always obscured by rows of racks and stacks of merchandise. Now there is more empty floor space than goods, leaving a stark sense of sparseness that might work for fancier fare like Dior or Gucci, but falls apart when you’re looking for variety and choices.
Everything has shifted online, which is maddening for a recovering-perfectionist who still wants to see how colors and fabrics look in real life and not be bothered with the risk of having to return something because it appeared entirely different online than it is in person.
Alas, I am a curmudgeonly dinosaur, still hanging on to some semblance of the past, further serving my jurassic image. Cue the roar of the rex.
