I immediately followed him back and sent a few quick messages: “Hey… Sorry if I’m a bit sensitive about certain comments. I’ve been trolled and attacked and I’m decent at dealing with them, usually in an offensive manner… That said, I’m sorry for your circumstances, and I wish you good health no matter what.â€
He replied: “No worries. I’m a jerk. I was just speaking to and apologizing to someone today for making social media comments without regard for the fact the people on the other end are actually real. I don’t know why that’s such a struggle for people to realize but it is. Especially probably with more well known people such as yourself. People say really rude things but don’t actually see there’s a real person on the receiving end, so I’m sorry.â€
I was touched by the response, and replied as much: “That’s a very cool thing to say, and it has been taken to heart. I’ve been trying to be less defensive as well, because you’re right, I put myself out there on other public pages, and the whole point of social media is to engage and interact. I’m trying to be better, and sometimes the most unlikely people bring that out…Anyway, thanks for engaging and helping to turn this around… My name is Alan. I’m pleased to meet you. Have a good night.â€
His response: “I’m really sorry man. I’m Kenny. I’m really glad we turned this around. Proud actually. Thanks and nice to meet you Alan.â€
That’s what this world needs, and that’s what we each need to work on: being patient with each other, learning to listen, being careful not to lash out, and being willing to disagree but not take it all so personally. There is still grace to be found here, there are still people whose commonality supersedes their differences. Most of us, in fact.