I have very mixed feelings about the self check-out option in supermarkets. Having worked in retail for a number of years, this doesn’t come from a place of privilege or ignorance. My issue is that when I’m checking out at the market, I invariably have a couple of vegetables that do not have bar codes on them, so someone always – ALWAYS – has to come help with checking me out. That negates the self-check-out aspect of the whole thing.
The other issue that I’ve noticed is that now the self-check-out lines are often just as long, if not longer, than the regular lines, so what is the point? I’m no longer in retail, so there’s a good chance I’m missing something.
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