This marks Day Five without a fully-functioning bathroom thanks to Wayfair’s dismal installation service, so I want to again strongly dissuade anyone from ordering from Wayfair, and most importantly I adamantly advise against ever utilizing their installation service, in this case Angi.
We ordered a mirror/light/medicine cabinet for our bathroom, which arrived fully assembled at 4 feet wide, 32 inches tall, and 115 pounds. It looks like a great item, and I also paid for the installation service. We took out the original light and cabinet on Wednesday night, for the scheduled installation on Thursday morning at 7:30 AM. After no one showed, we got a text at 8:30 from the Angi “Pro” saying they weren’t coming. I rescheduled for Saturday morning, and tried to impress upon Angi and Wayfair that this would require at least two people to install. They argued that I would have to order a second ‘pro’ to come and pay for that out of pocket. They also said it might be good to wait until Saturday to see if one person could do it.
On Saturday, the second ‘pro’ arrived and indicated there was no way one person could do that job (DUH), and that this was far from the first time that Wayfair ordered for one person to do a multiple-person job by Angi. So here we are, medicine bathroom cabinet and light resting on our bathroom floor, and Andy and I unable to see anything or lift it up ourselves since he just had hernia surgery.
Once again, don’t buy anything from Wayfair (this was my second or third purchase from them, and now last), and definitely do not waste your money on their installation service.
(Update: see the original post at the first link above for how they are rectifying this.)
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